Mac X-code Lab - AntoinetteOne 凡爾賽玫瑰

• 寫於 台塑燒了自己的工廠 for three times, and 我在新竹喝了好幾年 奶茶當早餐後～ ts16949 真的太太重要了. 
• 不是 老子 或 老娘 有錢, 就可以 買個晶圓廠 玩玩, 再找個 博士 ( 最好沒有頭毛) 當個總經理, 再跟 銀行聯貸 個 xx 億. 

Introduction ix 

0.1  General ix 

0.2  Process approach ix 

0.3  Relationship with ISO 9004 xi 

0.3.1  IATF Guidance to ISO/TS 16949:2002 xi 

0.4  Compatibility with other management systems xi 

0.5  Goal of  this Technical Specification xii 

1  Scope 1 

1.1  General 1 

1.2  Application 1 

2  Normative reference 2 規範的reference

3  Terms and definitions 2 ㄧ定要背

3.1  Terms and definitions for the automotive industry 2  專有名詞解釋, ex, control plan, error proofing, predictive maintenance, preventive maintenance, 需區分pm 的種類, 像有些etcher, 是算rf turn-off 的時間, dep 是算run次, photo 算片次 

4  Quality management system 3 

4.1  General requirements 開始要背 與 理解

4.1.1  General requirements — Supplemental 4 

4.2  Documentation requirements 4 

4.2.1  General 4 

4.2.2  Quality manual 5 

4.2.3  Control of documents 5 

4.2.3.1  Engineering specifications 5 我想 timly review 是最多 fab作不到, changed based on customer-required schedule, again, 誰下的單大, 誰就有優先權

4.2.4  Control of records 6  每fab 都會面臨資料保存的問題, 標準答案是 三年. 

4.2.4.1  Records retention 6   satisfy regulatory and customer requirements, "regulatory" 是避免 白目 的代工廠, 還未出貨, 就將 lot history 刪掉, 不用懷疑, 這真的發生過. 

5  Management responsibility 6 我懷疑 這條文 是 給 非工程背景 的 半導體廠 的 總經理 , 告訴他們 , 除了買庫藏股外, 也要 會 交 貨,~ 才能收錢

5.1  Management commitment 6  管理階層 要提供有 " commitment “ 的 證據~  真的 有董事長非工程背景, 提出的證據都是 非常表面

5.1.1  Process efficiency 6 管理階層 要 review 產品研發流程, 與 提供此 project 的資源~ again, 有的老闆 真的只剩ㄧ張嘴~ 這也難怪, 竟有 法文系 的 當 晶圓廠的 董事長, 就等着被 人 騙. 

5.2  Customer focus 7 管理階層 要 清楚 了解 客戶的需求, 比方 客戶 嫌 92% wat yield 太低, 是否有對策? 用ㄧ個 lot 作個 process window check 吧～ 

5.3  Quality policy 7 

5.4  Planning 7  雖計畫比不上變化, 但客戶就是要 看 " 計畫" ～

5.4.1  Quality objectives 7  目標 就是 要 可 量化的, ex, defect rate 降低10% in the next quarter. 對了, 我們 review by quarter, but please update it by week. 最好 用客戶的版本, 不然, supplier engineer 減貼 錯了 ～ 又 call 你, 狠狠的罵你ㄧ頓

5.4.1.1  Quality objectives — Supplemental 7  品保目標需注明 完成客戶期望 的時間表, again, 有的老闆, 真的只剩ㄧ張嘴～

5.4.2  Quality management system planning 7 品保ㄧ定要 report 給總經理, 但其最高的leader 不ㄧ定要 給 副總 or 處長, 只要 是 男生 都愛 title, 但坐上高位, 也要看看自己的經理～ 公司初期 ㄧ定是 rd 主導, quality's power 越minor 越好~ 賺錢後, 在來 作 quality, 才是 實務上可行的～

5.5  Responsibility, authority and communication 8  ~ " promptly inform" “有責主管“ 要被 迅速通知 到 " 品質異常" 的問題 ~ 真的有人 會 隻手遮天

5.5.1  Responsibility and authority 8 

5.5.1.1  Responsibility for quality 8 

5.5.2  Management representative 8 

5.5.2.1  Customer representative 8 

5.5.3  Internal communication 8 

5.6  Management review 9 

5.6.1  General 9 

5.6.1.1  Quality management system performance 9 

Copyright International Organization for Standardization 

ISO/TS 16949:2002(E) 

5.6.2  Review input 9 

5.6.2.1  Review input — Supplemental 9 

5.6.3  Review output 10 

6  Resource management 10 

6.1  Provision of resources 10 

6.2  Human resources 10 

6.2.1  General 10 

6.2.2  Competence, awareness and training 10 

6.2.2.1  Product design skills 11 

6.2.2.2  Training 11 

6.2.2.3  Training on the job 11 

6.2.2.4  Employee motivation and empowerment 11 

6.3  Infrastructure 11 

6.3.1  Plant, facility and equipment planning 11 

6.3.2  Contingency plans 12 

6.4  Work environment 12 

6.4.1  Personnel safety to achieve product quality 12 

6.4.2  Cleanliness of premises 12 

7  Product realization 12 

7.1  Planning of product realization 12 

7.1.1  Planning of product realization — Supplemental 13 

7.1.2  Acceptance criteria 13 

7.1.3  Confidentiality 13 

7.1.4  Change control 13 

7.2  Customer-related processes 13 

7.2.1  Determination of requirements related to the product 13 

7.2.1.1  Customer-designated special characteristics 14 

7.2.2  Review of requirements related to the product 14 

7.2.2.1  Review of requirements related to the product — Supplemental 14 

7.2.2.2  Organization manufacturing feasibility 14 

7.2.3  Customer communication 14 

7.2.3.1  Customer communication — Supplemental 15 

7.3  Design and development 15 

7.3.1  Design and development planning 15 

7.3.1.1  Multidisciplinary approach 15 

7.3.2  Design and development inputs 15 - 

7.3.2.1  Product design input 16 

7.3.2.2  Manufacturing process design input 16 

7.3.2.3  Special characteristics 16 

7.3.3  Design and development outputs 16 

7.3.3.1  Product design outputs — Supplemental 17 

7.3.3.2  Manufacturing process design output 17 

7.3.4  Design and development review 17 

7.3.4.1  Monitoring 17 

7.3.5  Design and development verification 18 

7.3.6  Design and development validation 18 

7.3.6.1  Design and development validation — Supplemental 18 

7.3.6.2  Prototype programme 18 

7.3.6.3  Product approval process 18 

7.3.7  Control of design and development changes 19 

7.4  Purchasing 19 

7.4.1  Purchasing process 19 

7.4.1.1  Regulatory conformity 19 

7.4.1.2  Supplier quality management system development 19 

7.4.1.3  Customer-approved sources 19 

7.4.2  Purchasing information 20 

7.4.3  Verification of purchased product 20 

7.4.3.1  Incoming product quality 20 

7.4.3.2  Supplier monitoring 20 

7.5  Production and service provision 21 

7.5.1  Control of production and service provision 21 

7.5.1.1 Control plan 21 

7.5.1.2  Work instructions 21 

7.5.1.3  Verification of job set-ups 21 

7.5.1.4  Preventive and predictive maintenance 22 

7.5.1.5  Management of production tooling 22 

7.5.1.6  Production scheduling 22 

7.5.1.7  Feedback of information from service 22 

7.5.1.8  Service agreement with customer 22 

7.5.2  Validation of processes for production and service provision 23 

7.5.2.1  Validation of processes for production and service provision — Supplemental 23 

7.5.3  Identification and traceability 23 

7.5.3.1  Identification and traceability — Supplemental 23 

7.5.4  Customer property 24 

7.5.4.1  Customer-owned production tooling 24 

7.5.5  Preservation of product 24 

7.5.5.1  Storage and inventory 24 

7.6  Control of monitoring and measuring devices 24 

7.6.1  Measurement system analysis 25 

7.6.2  Calibration/verification records 25 

7.6.3  Laboratory requirements 25 

7.6.3.1  Internal laboratory 25 

7.6.3.2  External laboratory 25 

8  Measurement, analysis and improvement 26 

8.1  General 26 

8.1.1  Identification of statistical tools 26 

8.1.2  Knowledge of basic statistical concepts 26 

8.2  Monitoring and measurement 26 

8.2.1  Customer satisfaction 26 

8.2.1.1  Customer satisfaction — Supplemental 26 

8.2.2  Internal audit 27 

8.2.2.1  Quality management system audit 27 

8.2.2.2  Manufacturing process audit 27 

8.2.2.3  Product audit 27 

8.2.2.4  Internal audit plans 27 

8.2.2.5  Internal auditor qualification 28 

8.2.3  Monitoring and measurement of processes 28 

8.2.3.1  Monitoring and measurement of manufacturing processes 28 

8.2.4  Monitoring and measurement of product 29 

8.2.4.1  Layout inspection and functional testing 29 

8.2.4.2  Appearance items 29 

8.3  Control of nonconforming product 29 

8.3.1  Control of nonconforming product — Supplemental 30 

8.3.2  Control of reworked product 30 

8.3.3  Customer information 30 

8.3.4  Customer waiver 30 

8.4  Analysis of data 30 

8.4.1  Analysis and use of data 31 

8.5  Improvement 31 

8.5.1  Continual improvement 31 

8.5.1.1  Continual improvement of the organization 31 

8.5.1.2  Manufacturing process improvement 31 

8.5.2  Corrective action 31 

8.5.2.1  Problem solving 32 

8.5.2.2  Error-proofing 32 

8.5.2.3  Corrective action impact 32 

8.5.2.4  Rejected product test/analysis 32 

8.5.3  Preventive action 32 

Annex A (normative)  Control plan 33 

A.1  Phases of the control plan 33 

A.2  Elements of the control plan 33 

Bibliography 34